OpenApps
Rocket.Chat

Rocket.Chat

GitHub•Website

Rocket.Chat is an open-source, fully customizable communications platform for organizations with high standards of data protection, offering team collaboration, omnichannel customer service, and a complete messaging solution.

Similar self-hosted alternatives:
MattermostMattermostZulipZulipElementElementRevoltRevolt
Repository activity:
Stars
42,772
Forks
11,829
Watchers
875
Open Issues
3,307
Last commit
about 9 hours ago
Details:
Estimated Popularity
199
Pricing Model
Open-Core
Hosting Type
Hybrid
License
NOASSERTION
Deployment Difficulty
Medium
Language
TypeScript
Rocket.Chat screenshot

Rocket.Chat is a comprehensive open-source communications platform trusted by over 12 million users in 150+ countries. It provides secure team collaboration, omnichannel customer service, and extensive customization options for organizations with high data protection standards.

Key Features

  • Complete Communication Suite:

    • Real-time messaging with rich text
    • Voice and video conferencing
    • Screen sharing and file sharing
    • Threaded conversations
    • Message reactions and mentions
    • Read receipts and typing indicators

  • Omnichannel Customer Service:

    • Live chat widget for websites
    • WhatsApp, Facebook, Instagram integration
    • Email and SMS support
    • Customer queue management
    • Department-based routing
    • Chatbot integration

  • Enterprise-Grade Security:

    • End-to-end encryption
    • LDAP, SAML, OAuth authentication
    • Two-factor authentication
    • Compliance tools (GDPR, HIPAA)
    • Data loss prevention
    • Complete data ownership

  • Extensive Customization:

    • Apps marketplace with 100+ integrations
    • White-labeling capabilities
    • Custom themes and branding
    • REST and Real-time APIs
    • Webhook support
    • Mobile SDKs for custom apps

Help improve this content

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