Dittofeed

Dittofeed is an open source customer engagement platform that enables automated messaging across multiple channels. It provides tools for user segmentation, journey building, and message template creation with both GUI and developer-friendly interfaces.

Key Features

• Multi-Channel Messaging:

  • Email via major ESPs
  • SMS notifications
  • Mobile push notifications
  • WhatsApp integration
  • Slack messaging

• User Engagement Tools:

  • Visual journey builder
  • Segment creation
  • Template editor
  • Broadcast campaigns
  • Performance analytics

• Developer Features:

  • Git-based workflows
  • Testing SDK
  • Self-hosted deployment
  • Journey monitoring
  • API integration

• Data Integration:

  • Segment compatibility
  • Reverse ETL support
  • Custom API endpoints
  • User property tracking
  • Event-based triggers

Who Should Use Dittofeed

Dittofeed is ideal for:

• Development Teams needing programmatic control
• Marketing Teams managing user communications
• Product Teams automating user journeys
• Organizations requiring self-hosted solutions
• Companies wanting open source alternatives

Getting Started

The platform can be deployed via Docker with comprehensive documentation available. It supports integration with major email service providers and messaging channels while offering both GUI tools and developer workflows.

Whether you're sending transactional emails or creating complex user journeys, Dittofeed provides the infrastructure needed for sophisticated customer engagement automation.