Bugzilla

Bugzilla is a mature, feature-rich bug tracking system originally developed by Mozilla for tracking bugs in the Firefox browser and other Mozilla projects. With over two decades of development, it has evolved into a comprehensive issue tracking platform used by numerous open-source projects and organizations worldwide.

Key Features

• Comprehensive Bug Tracking:

  • Detailed bug reporting with attachments
  • Bug classification and categorization
  • Priority and severity management
  • Status tracking throughout lifecycle
  • Resolution and verification workflows
  • Duplicate bug detection

• Advanced Workflow Management:

  • Customizable bug states and transitions
  • Approval and review processes
  • Automated workflow actions
  • Business rule enforcement
  • Custom field validation
  • Time tracking capabilities

• Powerful Search & Reporting:

  • Advanced search with multiple criteria
  • Saved searches and bookmarks
  • Custom report generation
  • Charts and statistical analysis
  • Export to various formats
  • Real-time dashboards

• User & Permission Management:

  • Comprehensive user account system
  • Group-based permissions
  • Product-specific access control
  • Role-based security model
  • LDAP and external authentication
  • User activity tracking

• Integration Capabilities:

  • Email notification system
  • REST and XML-RPC APIs
  • Version control integration
  • External tool connectivity
  • Webhook support
  • Third-party extensions

• Customization Options:

  • Custom fields and forms
  • Configurable workflows
  • Template customization
  • Extension system
  • Theme support
  • Localization support

• Enterprise Features:

  • Multi-product support
  • Component organization
  • Milestone tracking
  • Quality assurance workflows
  • Security bug handling
  • Audit trails

Technical Specifications

• Language: Perl
• Database: MySQL, PostgreSQL, SQLite, Oracle
• Web Server: Apache, nginx
• API: REST, XML-RPC
• License: MPL-2.0
• Platforms: Linux, Unix, Windows

Use Cases

• Software Development: Bug tracking for software projects and applications
• Quality Assurance: Test case management and defect tracking
• Project Management: Issue tracking and milestone management
• Open Source Projects: Community-driven bug reporting and resolution
• Enterprise Software: Large-scale bug tracking for enterprise applications
• Product Development: Feature requests and enhancement tracking

Unique Advantages

• Battle-Tested: Proven reliability through decades of use by major projects
• Highly Customizable: Extensive customization options for workflows and fields
• Scalable: Handles large numbers of bugs and users effectively
• Open Source Heritage: Strong open-source community and development model
• Feature Rich: Comprehensive feature set for complex bug tracking needs
• Mozilla Legacy: Developed and refined by one of the largest open-source projects

Based on the Bugzilla GitHub repository, this tool represents one of the most mature and feature-complete bug tracking systems available, making it ideal for organizations that need robust, enterprise-grade issue tracking with extensive customization capabilities.