Alternatives to Roundup Issue Tracker

MantisBT

1,702

Unknown

MantisBT is a mature, feature-rich bug tracking system specifically designed for software development teams. With over two decades of development and refinement, it provides comprehensive issue tracking capabilities, project management features, and workflow customization options that make it an excellent choice for development projects of all sizes.

Key Features

Comprehensive Issue Tracking:
- Detailed bug reporting with attachments
- Issue classification and categorization
- Priority and severity management
- Status tracking throughout lifecycle
- Resolution and verification workflows
- Relationship tracking between issues
Project Management:
- Multi-project support and organization
- Version and milestone management
- Roadmap planning and tracking
- Release management capabilities
- Project-specific configurations
- Component and category organization
Advanced Workflow Management:
- Customizable issue states and transitions
- Automated workflow actions
- Business rule enforcement
- Approval and review processes
- Custom field validation
- Time tracking capabilities
User & Access Management:
- Comprehensive user account system
- Role-based access control
- Project-specific permissions
- Team and group management
- LDAP integration support
- User activity monitoring
Powerful Reporting:
- Advanced search and filtering
- Custom report generation
- Charts and statistical analysis
- Export to various formats
- Real-time dashboards
- Saved search capabilities
Integration & Extensibility:
- Email notification system
- Version control integration
- REST API access
- Plugin architecture
- Third-party tool connectivity
- Custom field support
Collaboration Features:
- Issue commenting and discussion
- File attachment support
- Change history tracking
- Notification management
- Team communication tools
- Knowledge sharing

Technical Specifications

Language: PHP
Database: MySQL, PostgreSQL, SQL Server
Web Server: Apache, nginx, IIS
API: REST API
License: GPL-2.0
Platforms: Linux, Windows, macOS

Use Cases

Software Development: Bug tracking for software projects and applications
Quality Assurance: Test case management and defect tracking
Project Management: Issue tracking and milestone management
Team Collaboration: Development team communication and coordination
Release Management: Version control and release planning
Customer Support: External bug reporting and customer issue tracking

Unique Advantages

Development-Focused: Specifically designed for software development workflows
Mature Platform: Over 20 years of development and refinement
Highly Customizable: Extensive customization options for workflows and fields
Multi-Project: Excellent support for managing multiple projects
Active Community: Large user base with extensive documentation and support
Proven Reliability: Battle-tested in thousands of development projects

Based on the MantisBT GitHub repository, this tool represents one of the most established and reliable bug tracking systems available, making it ideal for development teams that need robust, proven issue tracking with extensive customization capabilities and strong project management features.

Request Tracker

1,026

GPL-2.0

Request Tracker (RT) is a mature, enterprise-grade issue tracking system that has been serving organizations worldwide for over two decades. Built with Perl, it provides comprehensive ticket management, workflow automation, and reporting capabilities designed to handle complex business processes and large-scale operations.

Key Features

Comprehensive Ticket Management:
- Advanced ticket creation and tracking
- Queue-based organization system
- Status and priority management
- Ticket relationships and dependencies
- Merge and split ticket capabilities
- Time tracking and billing
Powerful Workflow Engine:
- Highly customizable workflows
- Business rule automation
- Conditional actions and triggers
- Approval and escalation processes
- Custom lifecycle definitions
- Event-driven automation
Multi-Interface Access:
- Full-featured web interface
- Email integration and processing
- Command-line tools (rt-crontool, rt-mailgate)
- REST API for integrations
- XML-RPC interface
- Mobile-responsive design
Advanced User Management:
- Comprehensive user and group system
- Fine-grained permission control
- Role-based access management
- External authentication (LDAP, AD)
- User delegation capabilities
- Self-service portal
Flexible Customization:
- Custom fields and forms
- Template customization
- Extension and plugin system
- Theme and branding options
- Localization support
- Custom lifecycle definitions
Robust Reporting:
- Advanced search capabilities
- Custom report generation
- Statistical analysis
- Charts and visualization
- Data export options
- Saved search functionality
Enterprise Features:
- Multi-queue support
- Asset tracking integration
- SLA management
- Audit trails
- High availability support
- Scalable architecture

Technical Specifications

Language: Perl
Database: MySQL, PostgreSQL, Oracle, SQLite
Web Server: Apache, nginx
API: REST, XML-RPC
License: GPL-2.0
Platforms: Linux, Unix, Windows

Use Cases

Customer Support: Comprehensive customer service and support operations
Help Desk: IT support and internal help desk management
Project Management: Issue tracking and project workflow management
Bug Tracking: Software development bug and issue tracking
Service Management: IT service management and operations
Business Process: General business process automation and tracking

Unique Advantages

Enterprise Proven: Decades of use in enterprise environments
Highly Flexible: Extensive customization and workflow capabilities
Multi-Interface: Multiple ways to interact with the system
Scalable: Handles large volumes of tickets and users
Open Source: Complete transparency and customization freedom
Active Development: Continuous development and community support

Based on the Request Tracker GitHub repository, this tool represents one of the most mature and feature-complete issue tracking systems available, making it ideal for organizations that need enterprise-grade ticket management with extensive customization capabilities and proven reliability.

Bugzilla

742

MPL-2.0

Bugzilla is a mature, feature-rich bug tracking system originally developed by Mozilla for tracking bugs in the Firefox browser and other Mozilla projects. With over two decades of development, it has evolved into a comprehensive issue tracking platform used by numerous open-source projects and organizations worldwide.

Key Features

Comprehensive Bug Tracking:
- Detailed bug reporting with attachments
- Bug classification and categorization
- Priority and severity management
- Status tracking throughout lifecycle
- Resolution and verification workflows
- Duplicate bug detection
Advanced Workflow Management:
- Customizable bug states and transitions
- Approval and review processes
- Automated workflow actions
- Business rule enforcement
- Custom field validation
- Time tracking capabilities
Powerful Search & Reporting:
- Advanced search with multiple criteria
- Saved searches and bookmarks
- Custom report generation
- Charts and statistical analysis
- Export to various formats
- Real-time dashboards
User & Permission Management:
- Comprehensive user account system
- Group-based permissions
- Product-specific access control
- Role-based security model
- LDAP and external authentication
- User activity tracking
Integration Capabilities:
- Email notification system
- REST and XML-RPC APIs
- Version control integration
- External tool connectivity
- Webhook support
- Third-party extensions
Customization Options:
- Custom fields and forms
- Configurable workflows
- Template customization
- Extension system
- Theme support
- Localization support
Enterprise Features:
- Multi-product support
- Component organization
- Milestone tracking
- Quality assurance workflows
- Security bug handling
- Audit trails

Technical Specifications

Language: Perl
Database: MySQL, PostgreSQL, SQLite, Oracle
Web Server: Apache, nginx
API: REST, XML-RPC
License: MPL-2.0
Platforms: Linux, Unix, Windows

Use Cases

Software Development: Bug tracking for software projects and applications
Quality Assurance: Test case management and defect tracking
Project Management: Issue tracking and milestone management
Open Source Projects: Community-driven bug reporting and resolution
Enterprise Software: Large-scale bug tracking for enterprise applications
Product Development: Feature requests and enhancement tracking

Unique Advantages

Battle-Tested: Proven reliability through decades of use by major projects
Highly Customizable: Extensive customization options for workflows and fields
Scalable: Handles large numbers of bugs and users effectively
Open Source Heritage: Strong open-source community and development model
Feature Rich: Comprehensive feature set for complex bug tracking needs
Mozilla Legacy: Developed and refined by one of the largest open-source projects

Based on the Bugzilla GitHub repository, this tool represents one of the most mature and feature-complete bug tracking systems available, making it ideal for organizations that need robust, enterprise-grade issue tracking with extensive customization capabilities.