MantisBT logo

Alternatives to MantisBT

MantisBT is a web-based bug tracking system that fits best for software development projects. It provides comprehensive issue tracking, project management, and collaboration features designed to help development teams manage bugs, feature requests, and project workflows effectively. Find open source and proprietary alternatives that serve similar purposes.

License:Unknown
Stars:1,702
Difficulty:Medium
Pricing:Free
Hosting:Self-Hosted

Self-hosted alternatives to MantisBT

Open source projects that can replace MantisBT:

Bugzilla logo

Bugzilla

742
MPL-2.0

Bugzilla is a mature, feature-rich bug tracking system originally developed by Mozilla for tracking bugs in the Firefox browser and other Mozilla projects. With over two decades of development, it has evolved into a comprehensive issue tracking platform used by numerous open-source projects and organizations worldwide.

Key Features

  • Comprehensive Bug Tracking:

    • Detailed bug reporting with attachments
    • Bug classification and categorization
    • Priority and severity management
    • Status tracking throughout lifecycle
    • Resolution and verification workflows
    • Duplicate bug detection
  • Advanced Workflow Management:

    • Customizable bug states and transitions
    • Approval and review processes
    • Automated workflow actions
    • Business rule enforcement
    • Custom field validation
    • Time tracking capabilities
  • Powerful Search & Reporting:

    • Advanced search with multiple criteria
    • Saved searches and bookmarks
    • Custom report generation
    • Charts and statistical analysis
    • Export to various formats
    • Real-time dashboards
  • User & Permission Management:

    • Comprehensive user account system
    • Group-based permissions
    • Product-specific access control
    • Role-based security model
    • LDAP and external authentication
    • User activity tracking
  • Integration Capabilities:

    • Email notification system
    • REST and XML-RPC APIs
    • Version control integration
    • External tool connectivity
    • Webhook support
    • Third-party extensions
  • Customization Options:

    • Custom fields and forms
    • Configurable workflows
    • Template customization
    • Extension system
    • Theme support
    • Localization support
  • Enterprise Features:

    • Multi-product support
    • Component organization
    • Milestone tracking
    • Quality assurance workflows
    • Security bug handling
    • Audit trails

Technical Specifications

  • Language: Perl
  • Database: MySQL, PostgreSQL, SQLite, Oracle
  • Web Server: Apache, nginx
  • API: REST, XML-RPC
  • License: MPL-2.0
  • Platforms: Linux, Unix, Windows

Use Cases

  • Software Development: Bug tracking for software projects and applications
  • Quality Assurance: Test case management and defect tracking
  • Project Management: Issue tracking and milestone management
  • Open Source Projects: Community-driven bug reporting and resolution
  • Enterprise Software: Large-scale bug tracking for enterprise applications
  • Product Development: Feature requests and enhancement tracking

Unique Advantages

  • Battle-Tested: Proven reliability through decades of use by major projects
  • Highly Customizable: Extensive customization options for workflows and fields
  • Scalable: Handles large numbers of bugs and users effectively
  • Open Source Heritage: Strong open-source community and development model
  • Feature Rich: Comprehensive feature set for complex bug tracking needs
  • Mozilla Legacy: Developed and refined by one of the largest open-source projects

Based on the Bugzilla GitHub repository, this tool represents one of the most mature and feature-complete bug tracking systems available, making it ideal for organizations that need robust, enterprise-grade issue tracking with extensive customization capabilities.

Roundup Issue Tracker logo

Roundup Issue Tracker

38
NOASSERTION

Roundup Issue Tracker is a highly flexible, Python-based issue tracking system that stands out for its multiple interface options and extensive customization capabilities. Unlike traditional bug trackers, Roundup is designed as a general-purpose issue management platform that can be adapted to various workflows and organizational needs.

Key Features

  • Multiple Interface Options:

    • Full-featured web interface
    • Email-based issue management
    • Command-line tools and utilities
    • REST API for integrations
    • XML-RPC interface
    • Flexible access methods
  • Highly Flexible Design:

    • Customizable database schema
    • Configurable workflows
    • Custom field definitions
    • Template system for customization
    • Extension and plugin support
    • Adaptable to various use cases
  • Comprehensive Issue Management:

    • Issue creation and tracking
    • Status and priority management
    • Assignment and ownership
    • Issue classification and categorization
    • Relationship tracking
    • Time tracking capabilities
  • Communication Features:

    • Email integration and processing
    • Automated notifications
    • Discussion threads and comments
    • File attachment support
    • Change history tracking
    • User collaboration tools
  • Search & Reporting:

    • Advanced search capabilities
    • Custom query builder
    • Saved searches
    • Export functionality
    • Statistical reporting
    • Data analysis tools
  • Administration & Security:

    • User and group management
    • Fine-grained permission system
    • Role-based access control
    • Audit trails
    • Security features
    • Backup and restore tools
  • Database Support:

    • Multiple database backends
    • SQLite for simple deployments
    • PostgreSQL and MySQL support
    • Database migration tools
    • Performance optimization
    • Scalable architecture

Technical Specifications

  • Language: Python
  • Database: SQLite, PostgreSQL, MySQL
  • Web Server: Built-in or external (Apache, nginx)
  • API: REST, XML-RPC
  • License: MIT/ZPL-2.0
  • Platforms: Linux, Windows, macOS, Docker

Use Cases

  • Software Development: Bug tracking and feature request management
  • Project Management: General project issue tracking and coordination
  • Customer Support: Customer issue and request management
  • Quality Assurance: Test case management and defect tracking
  • Business Process: General business process and workflow management
  • Research Projects: Academic and research project coordination

Unique Advantages

  • Interface Flexibility: Multiple ways to interact with the system
  • Highly Customizable: Extensive customization options for workflows and schema
  • Simple Installation: Easy to install and configure
  • Python-Based: Leverages Python's ecosystem and simplicity
  • Not Just Bug Tracking: Designed as a general-purpose issue management platform
  • Long History: Mature project with proven reliability

Based on the Roundup Issue Tracker website, this tool provides organizations with a flexible, adaptable issue tracking solution that can be customized to fit various workflows and requirements, making it ideal for teams that need a versatile issue management platform beyond traditional bug tracking.

More ticketing projects

Discover other open source projects in the ticketing category:

Zammad
Zammad
Zammad is an easy-to-use but powerful open-source support and ticketing system. It provides comprehensive customer service management with multi-channel support, automation capabilities, and a modern web interface designed for efficient helpdesk operations.
helpdeskcustomer-support
Stars
4,883
Relative Popularity
22
License
AGPL-3.0
FreeScout
FreeScout
FreeScout is an email-based customer support application, help desk and shared mailbox solution. It serves as a free alternative to Zendesk and Help Scout, providing comprehensive customer support management with email integration and team collaboration features.
helpdeskemail-support
Stars
3,538
Relative Popularity
15
License
AGPL-3.0
Frappe Helpdesk
Frappe Helpdesk
Frappe Helpdesk is modern helpdesk software that helps streamline your company's support operations. It offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently with comprehensive ticket management capabilities.
helpdeskcustomer-support
Stars
2,413
Relative Popularity
11
License
AGPL-3.0
Request Tracker
Request Tracker
Request Tracker (RT) is an enterprise-grade issue tracking system designed for managing customer service, help desk, and project workflows. It provides comprehensive ticket management, workflow automation, and reporting capabilities for organizations of all sizes.
issue-trackinghelpdesk
Stars
1,026
Relative Popularity
5
License
GPL-2.0
ITFlow
ITFlow
ITFlow is a comprehensive client IT documentation, ticketing, invoicing and accounting solution designed specifically for Managed Service Providers (MSPs). It provides an all-in-one platform for managing IT services, client relationships, and business operations.
mspit-documentation
Stars
701
Relative Popularity
3
License
GPL-3.0
OTOBO
OTOBO
OTOBO is a flexible web-based ticketing system used for customer service, help desk, and IT service management. It provides comprehensive ticket management, workflow automation, and customer portal features designed for enterprise-grade service management operations.
helpdeskitsm
Stars
292
Relative Popularity
2
License
GPL-3.0
GlitchTip
GlitchTip
GlitchTip is an error tracking application designed to collect errors reported by your applications. It provides comprehensive error monitoring, performance tracking, and issue management capabilities for development teams to identify and resolve application issues quickly.
error-trackingmonitoring
Stars
1
Relative Popularity
0
License
Unknown

Showing 1-7 of 7 projects in ticketing

Explore by Category

Find more projects in these tags